At Airmaxx we know that being transparent with our customers about pricing could sometimes lose us the opportunity to gain another customer. However, we are more interested in great long-term trustworthy relationships. We want our customer to call when they need our service and have no doubt that we are going to treat them like family. So, we may lose some opportunities, but we gain much more with the value that we receive from the trusting customers that we have gained over the years. We continue to fight the unscrupulous HVAC contractors in Minooka that have the “replace every air conditioner that they go to repair” mentality. The AirMaxx way is to repair first and replace last. You should have a choice, don’t let the HVAC technician in Minnoka make the choice for you. If you want honest service and savvy advice give AirMaxx a call.
Some HVAC repair companies in Minooka have a free service call. Some air conditioning companies in Minooka separate their service call fee from their diagnostic fee. Some heating and cooling companies in Minooka IL advertise no extra fees, no overtime fees, and no door charges. Imagine a company that comes to tell you what is wrong with your air conditioner for free & then just leaves your home because you can’t afford to repair the unit at that time or you can’t afford to have a new air conditioner installed. But ask yourself, are there charges built into the price for their repair? At AirMaxx, we think that would be dishonest. If you are dealing with someone dishonest about pricing, now consider if they are being truthful about what has failed on your air conditioner. Maybe the HVAC company says “we don’t have a service call fee but we have a diagnostic fee.” This is normally explained when you decline the repair. Too late to react. Now that “Free diagnostic” company is in front of you ready to repair your air conditioner. Chances are, you are not going to be so frustrated that you are going to Decline the charges and start this process all over again in your hot home. You may have them repair your air conditioner, be glad that your house is cool and assume all HVAC contractors are the same. They are NOT.
At Airmaxx we do have a diagnostic fee, BUT… we are transparent with that when you call and ask. We are so honest that we know some customers will call someone else for the free service call fee, not knowing the gamesmanship played by the air conditioning repair companies in Minooka that choose to be not completely honest. For us, it’s all about integrity and keeping our Minooka customers happy.